Gadens has over the past year extended and enhanced its reputation as a market-leading innovator in the area of legal technology. The firm continues to invest in the development of its Gadens Portfolio Solutions (GPS) technology, as part of a broader strategic vision that optimises processes, automation, efficiency, and outcomes for clients. In 2018 Gadens emphasised re-engineering pre-existing client processes, focusing on “reducing service level response times and improving quality through the increased use of shared data.” Among the multifarious achievements of which Gadens is understandably proud was a 33% efficiency gain in high-volume work areas, “resulting in improved response times and capability to deal with fluctuating workflows.”

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